Alerts, warnings, assistance

Tuesday 04 October 2016
Alerts, warnings, assistance

Information to assist with recovery from the recent storm.

Current alerts and warnings

For alerts and warnings about the current storms, go to Alert SA.

For information about power outages see SA Power Networks.

For information on road closures as a result of the weather, visit the Traffic SA website.

See current weather and warnings for SA at the Bureau of Meteorology.

Recovery hotline

Call the South Australian recovery hotline 1800 302 787 if you have been affected by the weather and need information about recovery services and support.

Hotline hours are 24/7 until further notice.

Relief centres

Relief centres provide a place of safe refuge, information and personal support services such as food, financial assistance and emergency accommodation.

Four centres have closed today, 10 October 2016.

Remaining open Relief Centres are located at:

  • Clare - Valley Lifestyle Centre, 180 Main North Road, Clare - open 8.00 am to 6.00 pm until further notice
  • Gawler area - Evanston Gardens Community Centre, 63 Angle Vale Road Evanston Gardens - will remain open 24 hours a day until further notice

Emergency Relief Grants

Three emergency relief grants are available for people whose homes have been affected by the severe weather and floods.

Grants are available for loss of power, immediate needs due to an inability to safely access your home due to the severe weather and a clean-up grant for flood damaged homes. You may be eligible for more than one grant, depending on your individual circumstances. Read more about each grant and its eligibility criteria below.


Loss of Power Grant

This grant is for immediate essential needs, is not means tested, and is available to support people directly impacted by power outages during the declared Major Incident 28-29 September 2016.

However, applications for this grant closes on 10 October 2016.

To be eligible you must meet all of the following criteria:

  • your principal place of residence must have been continuously without power from 3.50 pm on Wednesday 28 September to at least 12 midday on Thursday 29 September
  • have suffered hardship as a result of the power outage
  • unable to meet your immediate essential needs for food, clothing, medical supplies or temporary accommodation.

This grant is not asset tested. Eligible people will receive $280 per adult and $140 per child, up to a maximum of $700 per household.

To apply for the Loss of Power Grant, you will need to:

  • download and complete a Loss of Power Grant application 127.2 KB form (also available at relief centres or the RoxbyLink at Roxby Downs can print a copy for you)
  • lodge the form in person at an Emergency Relief Centre.

Emergency Relief Grant

If you're not eligible for the loss of power grant you may be eligible for the Emergency Relief Grant, for immediate needs when you are unable to access your home.

To be eligible, your home must be inaccessible because of the severe weather or flood and you are unable to meet your own immediate and essential needs such as food and medications.

Eligible people will receive $280 per adult and $140 per child up to a maximum of $700 per family.


Clean-up Grant

This grant is to assist with the clean-up of flood-damaged homes. This is paid per residence, up to a $700 maximum, depending on the level of damage to your home. To be eligible at least one room inside your home must have been damaged by the floods.


Apply for a grant

For more information or to apply for a grant, visit a relief centre. If you can't visit a relief centre due to illness or distance, call the recovery hotline on 1800 302 787.

Everyone who visits a relief centre and talks to relief centre staff will be assessed for their immediate needs.  Your application for a grant will be assessed promptly.  If you wait to go through an assessment process for immediate needs and meet the criteria, you can receive ATM cards and immediate help. Please be patient as many people are in need due to widespread storm damage and flooding.